FAQ

1: Where is your factory located?

Our factory located in Foshan city, Guangdong Province, China, it takes about 1.5 hours driving from Guangzhou, kindly contact us 1 day in advance, so as to arrange reception.

2: How can I get a quotation? What should I let you know?

  a. Design with quantity, better with picture

  b. Your requirement details

  C. Delivery term: FOB, EXW, or CIF your port name

We will get back to you very soon within 24 hours for detail

3: Can I get a sample before mass production?

Yes, of course sample is available, but we will charge a little sample fee, when mass production, we will pay pack the sample fee to you. Besides, sample freight should be collected by your side.

4: How to guarantee the products' quality

A: Quality is our faith, we always paid more attention to the quality to ensure and guarantee that excellent quality level is maintained, each item should be inspected by QC before shipping

5: Can you provide OEM service?

Yes, we work on OEM orders. Which means material, color, packing solution will depend on your requests, and your logo will be customized on carton or some design

6: How can I know the completion of my order?

30% deposit payment--start production--take photos for your confirm--70% balance payment--book shipment--load container--information for ETD&ETA--send documents